You Have IT Questions
SMS TERMS & CONDITIONS
Last Updated: January 30, 2026
Tech-MAR Enterprises LLC (“Tech-MAR,” “we,” “us,” or “our”) offers SMS/text messaging services to communicate with our customers regarding IT services, support, and business operations. By providing your mobile phone number and opting in to receive text messages from Tech-MAR, you agree to the following terms and conditions.
Program Description
When you opt in to Tech-MAR’s SMS program, you may receive text messages related to:
• Service ticket updates and notifications
• Appointment reminders and scheduling confirmations
• Billing and invoice alerts
• Emergency service notifications and outage alerts
• Marketing and promotional messages (with separate consent)
• Account and security notifications
Message Frequency
Message frequency varies based on your service activity and account status. You may receive messages when service tickets are created, updated, or resolved; when appointments are scheduled or changed; when invoices are generated; or during service emergencies affecting your systems.
Message and Data Rates
Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan. Tech-MAR is not responsible for any fees charged by your carrier.
Opt-Out Instructions
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS messages from Tech-MAR unless you opt in again. Please note that opting out of SMS notifications does not cancel your service agreement with Tech-MAR.
Help
For help or questions about our SMS program, reply HELP to any message or contact us at:
• Phone: (832) 346-8324
• Email: support@tech-mar.com
• Website: https://tech-mar.com
Privacy and Data Collection
We collect your mobile phone number when you provide it to us for SMS communications. Your phone number is used solely for the purposes described in this policy and is not sold, rented, or shared with third parties for their marketing purposes.
Information We Collect
When you opt in to our SMS program, we collect: your mobile phone number, name (if provided), consent records and timestamps, and message delivery data.
How We Use Your Data
Your information is used to send SMS messages related to our services, respond to your inquiries, maintain consent records, and comply with legal requirements.
SMS Opt-In Details
By providing your mobile phone number, you expressly consent to receive recurring automated SMS/text messages from Tech-MAR Enterprises LLC. Consent is not a condition of purchase.
Cookie and Tracking Practices
Our website uses cookies for site functionality and analytics. You can manage preferences through your browser settings.
Data Security and Handling
We implement appropriate security measures including encryption and access controls to protect your personal information.
Your Rights
You may access, correct, or request deletion of your information by contacting support@tech-mar.com or (832) 346-8324.
Mobile Information Sharing Statement
We do not sell, rent, or share your mobile phone number with third parties for marketing purposes.
Carrier Liability Disclaimer
Tech-MAR and mobile carriers are not liable for delayed or undelivered messages.
Age Restriction
You must be 18 years or older to use this SMS program.
Links
Get in Touch with the Tech-MAR Team
Our experienced team of IT Professionals is waiting to help you!