You Have IT Questions

Tech-MAR has IT Answers

At Tech-MAR IT, we understand the importance of your business and prioritize supporting it to its fullest. We operate based on our core values of excellence and deliver on exceptional quality IT Service for you. Our deep expertise provides customized support that caters to your individual company’s needs. When partnering with us, you have backed over a decade’s worth of dedicated experience in the field. With Tech-MAR IT as an ally it’s easy to continue profiting in the most efficient manner.

Why Choose Tech-MAR?

Watch this short video to understand our value to your organization and how we can help you manage, secure and support the technology you require to run your business. 

We want to create a partnership with you which is why we charge a flat monthly rate for our Managed IT Services packages.  Your business is no longer concerned with “how much will that cost” ensuring we are partnering in the success of your business.

Tech-MAR Partner Benefits

Tech-MAR provides a comprehensive MSP or Managed IT Services agreement that allows us to partner with our clients. This removes the “how much is this going to cost” or “why did you send me a bill for $xxxxx.xx” questions and lets us both focus on the success of our businesses as a TEAM. If you’re ready to speak with someone at Tech-MAR, please give us a call. We have clients all over the US and know that we can support you today! tech-mar.com

Frequently Asked Questions

Why is IT Support Important?

When technology fails the results can be catastrophic affecting a businesses day to day operations and capabilities to do business. IT support takes into consideration prevention and compliance of systems to avoid problems that take a business offline, and provides hands-on support managing issues when they arise.

What IT Services do you Provide?

Tech-MAR is a full service IT Support company that is equipped to provide every service from Cloud IT to PCI Compliance, Email Services, Security, Spam and Ransomware protections, and more. For a full list of our services please follow this link here.

How long does a Support Request Take?

Our goal at Tech-MAR is to resolve any IT issues that arise as quickly and efficiently as possible. That being said, different issues may require different time frames to resolve. Rest assured that from the moment you alert us of your issue our qualified IT technicians will work on solving your problem and keep you informed every step of the way.

What are your Hours of Operation?

Tech-MAR is open from 8 am – 6 pm Central time – Monday through Friday. If you have a concern outside of normal operating hours please leave us a message and we will get back to you as soon as possible.  We also have critical support 24×7 arrangements to support your operations after hours and on weekends.

What is your Service Area?

Tech-MAR has physical offices located in Houston, TX, New Orleans, LA and Pensacola, FL.  However, we also service clients in all parts of the US and Internationally.  Please reach out and we’d be happy to discuss your business and location.

Tech-MAR & Ruby Slipper

We have been in partnership with the Ruby Slipper and Ruby Sunshine Restaurant Group for many years now. We continue to assist in building multiple restaurants annually and handle all aspects of their restaurant IT. They take advantage of Tech-MAR’s full capabilities of running network cabling, implementing the corporate and POS networks with Guest WiFi marketing, our Audio and Video expertise, Surveillance, IT Security and our MSP IT Managed Services for all of their restaurants and the Corporate Office.

Thank you Ruby Slipper for your partnership and we look forward to many years in the future! If you’re looking for a company that can satisfy all of your technology needs anywhere in the US, reach out to us today. Check out our website today at tech-mar.com.

What IT Solutions Does Your Business Need?

How can Tech-MAR Help?

Support

Have a new request or want to check the status of a previous ticket?  If you are a current client needing ongoing support services – please reach out here to contact us.

IT Assessment

Interested in a complimentary IT-Assessment to see how Tech-MAR can improve your performance and make your technology worry free here.

General Questions

If you have a question or general inquiry please email us here. Our qualified IT professionals will get back to you as soon as they can.

Commonly asked questions can be found in our FAQ section.

Get in Touch with the Tech-MAR Team

Our experienced team of IT Professionals is waiting to help you!